Terms & Conditions
By visiting or shopping at this web site, you accept the following terms and conditions.
Description of goods and/or services
Soundonline.co.za is a business in the retail industry that markets all types of electronic goods including (but not limited to) professional sound equipment, effect lighting, dj gear, musical instruments, etc.
Subject to availability of stock and receipt of payment, requests will be processed within 1-5 working days and delivery confirmed by way of confirmation e-mail.
The offering on this website is available to South African clients only.
If a product is out of stock or not available you will be notified immediately.
We will accept orders for out of stock items to ensure that you will be able to receive the item once it becomes available.
We will only send you a payment request for the items once they are available.
If the products and services ordered by you are not available or only a portion is available, you may cancel the order, or re-order the quantity that is available, or place a backorder.
Return and Refunds policy
Should your items arrive and you are displeased with your purchase, you can fill in the RETURN FORM or contact us at firstname.lastname@example.org with a photo of the product. After we have been in touch with you, you will need to return/send the products back to us, at your own expense, within 7 working days of the date of purchase. All items need to be returned unused and in their original packaging. An admin fee or an amount deducted for “used condition” returns may be applied.
The provision of goods and services by Soundonline.co.za is subject to availability. In cases of unavailability, Soundonline.co.za will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. (This fee may be wavered at the discretion of Soundonline.co.za.)
Sound products usually carry a 12 month limited guarantee (unless otherwise stated) and Lighting products carry a 6 month limited guarantee against latent manufacturing defaults, excluding normal wear and tear or negligent use. Due to the nature of the products, loudspeakers and globes cannot be guaranteed.
Soundonline.co.za shall take all reasonable steps to protect the personal information of users. We never sell or share names, email, or postal mailing addresses with anyone. The information we collect is for our order processing and marketing purposes only.
Payment options accepted
Payment may be made via Bank transfer into the Soundonline.co.za bank account, cash deposited directly into the Soundonline.co.za bank account. Bank account details will be provided at checkout.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rands).
Soundonline.co.za takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Soundonline.co.za chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Soundonline.co.za may, in its sole discretion, change this agreement or any part thereof at any time without notice.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected international copyright laws.